Frequently Asked Questions

Q1. How many transmitters can you use with one receiver?

Any number, there is no limit.

Q2. When will I know when the battery is flat in the transmitter?

The operation manual tells you that before you allow a child to wear a transmitter this should be tested in the pool by the supervising adult. The adult should immerse the transmitter under water until they hear the receiver send two loud bleeps; this indicates that the transmitter is working. This test is very important and should the receiver not activate, the transmitter battery should be replaced. The transmitter batteries should last for at least 12 months.

Q3. When will I know that the receiver battery is low?

The receiver has a low battery audible and visual alarm.

Q4. Will the system work in salt water?

Yes, the system will work in both chemical and salt water pools.

Q5. What is the maximum distance the transmitter will work?

The transmitter is safe over distances of 20 meters and less. Should you wish to protect a greater distance then it is recommended that you have a additional receiver devices installed. 95% of domestic swimming pools are 12 meters and less in length.

Q6. Will I hear the alarm in my house which is some distance from the pool?

The audible alarm within the receiver device can be heard over distances greater than 200 meters. Should you require a greater distance then you can install a remote alarm device which will be activated by the receiver.

Q7. How often should I check the system?

Apart from testing the transmitter every time you swim, it is recommended that the total system should be tested every quarter.